Partnering on mortgage assistance outreach.

Community-based organizations play an important role in helping struggling homeowners learn about all of the foreclosure prevention and mortgage assistance options available to them. For example, this spring, Neighborhood Housing Services of Chicago (NHS) organized a series of "Keep Your Home" and "Fix Your Mortgage" events guiding distressed borrowers through the process for modifying a mortgage under President Obama's Making Home Affordable Program.

Citi is proud that NHS has served as a long-standing and important ally in our efforts around foreclosure prevention. Citi Community Development's Helen Hammond Redding has helped mobilize volunteers from Citi's retail branches and loss mitigation team to provide direct assistance to homeowners at events in Chicago and Grayslake, Illinois.

After training, the volunteers led workshops and helped complete loan modification forms for hundreds of applicants, working alongside other volunteers from public-interest and legal aid groups. We're pleased to be able to provide volunteers to help organizations like NHS scale their foreclosure-prevention events," says Steve Hemperly, an executive vice president of CitiMortgage, Inc. "NHS's presence in the community as a trusted and familiar partner helps us reach borrowers with crucial information about assistance available to them. Our goals are the same -- keep people in their homes, which will stabilize neighborhoods and the broader economy."