• Citi's efforts to hire veterans.

    By Citi October 06, 2010 11:08 AM

    In a recent Fox News segment, Suni Harford, Regional Head of Markets in Citi's Institutional Client Group, discussed our efforts to recruit and hire U.S. veterans. Our commitment to helping America's heroes find employment and job fulfillment is part of our dedication to practicing responsible finance. It's why we work with organizations like Wall Street Warfighters, whose mission is to identify, develop, and place disabled veterans in long-term professions in the financial services industry.

    "Veterans are a tremendous resource," Harford said. "They've got maturity; they've got multi-tasking nailed; they handle stressful situations well, obviously. It's a tremendous learning experience they have overseas."

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  • Citi recognized for innovative asset building and financial inclusion programs.

    By Citi September 23, 2010 04:13 PM

    Today, Citi CEO Vikram Pandit gave a speech in Washington, D.C., at the Corporation for Enterprise Development's (CFED) annual conference, where he accepted the Assets and Opportunity Award recognizing Citi's innovative achievements in helping low-income families build assets through education, small businesses, savings and home ownership.

    Read his description of how Citi is putting the full force of our business, resources, products and people to work to help improve the communities we call home.

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  • Smaller footprint.

    By Citi September 22, 2010 10:26 AM

    Amid increasing attention on the energy efficiency of corporate data centers, a Citi facility has earned the federal Environmental Protection Agency (EPA)'s ENERGY STAR label in recognition of superior energy performance. The Midwest Data Center, located outside of Columbus, Ohio, earned a score of 84 on the ENERGY STAR 100-point scale, indicating that the data center is performing better than 84 percent of similar facilities nationwide. The facility was the fourth data center to receive certification and, at 304,275 square feet, it is the largest certified facility to date.

    The EPA launched an ENERGY STAR rating system for data centers in June as a challenge to companies and institutions to measure, document and implement efficiencies in their operations. It follows examination of the increasing demand for computing power and the cost of generating it.

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  • Investing to deliver superior customer service.

    By Brad Dinsmore, Head of Retail Banking, North America Consumer Banking September 20, 2010 04:33 PM

    To serve our customers better, Citibank is investing in our employees. On Saturday, September 25th, all U.S. Citibank branches will be closing at 1:00 p.m. for a national training initiative.

    Improving the customer experience, and customer loyalty, is a particular focus for us at Citibank. This unique training initiative marks just one step in our journey to get better. We've not only invested over the last two years to improve our facilities and our technology, but we are investing in our people as well. This training will dig deep into what constitutes truly excellent customer service and empower our employees to be better listeners, to anticipate their customers' needs and to respond with innovative and targeted solutions.


  • Q&A with Sandip Sen: Capitalizing green technologies.

    By Citi September 20, 2010 10:40 AM

    Alternative energy represents a small fraction of power generation worldwide, yet it offers huge potential for growth. Sandip Sen, head of Citi's newly formed Global Alternative Energy Group, spoke with new.citi.com about the emerging industry.

    View the interview for Sen's analysis of how policy, regulation and public pressure are driving growth, the prospects for job creation, and the capital needs of the businesses developing these transformative clean-energy technologies.

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  • Small business boot camp.

    By Citi September 17, 2010 05:02 PM

    ACCION USA, a microfinance organization, and Citibank are together hosting a Small Business Boot Camp in South Florida, an area particularly hard hit by the economic downturn. The forum will provide emerging and established small business owners with free advice on tax filing, accounting, legal matters, pricing, branding, marketing and credit management.

    During the three-hour boot camp, participants will have the opportunity to meet with local experts, both one-on-one and in small groups, for 20-minute sessions. Between sessions, attendees can participate in small business roundtables and network with successful entrepreneurs, community leaders, and one another.

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  • Op-ed: Taking a stake in schools.

    By Citi September 17, 2010 04:41 PM

    Sheldon Caplis, the Regional Director of North America Community Development for Citi Community Development, contributed an op-ed to the Washington Business Journal highlighting the role businesses can play in improving local schools. In his piece, "Businesses must step up role in closing achievement gap," Caplis called for corporate financial support of programs with proven track records, naming a range of notable organizations focused on principal development and college access in the District of Columbia area. He also urged companies to encourage staff to volunteer as mentors, career advisors and board members of such community organizations. "A college degree is among the single-most important tools for providing young people and our country with a measure of economic resilience," Caplis wrote in his piece.

    For his part, Caplis serves on the National Capital Region board of College Summit, which helps young people steer a path to college. He is also on the board of Capital Partners for Education, a high school mentoring program.

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  • Passion and realism sustain American small business owners.

    By Raj Seshadri, Head of Small Business Banking September 03, 2010 12:17 PM

    As the economy continues to get back on its feet, America's small business owners have dealt with a series of setbacks, including reduced demand and uncertain business conditions. At the same time, a new Citi-sponsored survey shows that U.S. entrepreneurs are as passionate as ever about their businesses, despite concerns of continued economic difficulties.

    The survey found that though the vast majority of small business owners (86 percent) are concerned that the economy may experience a double-dip recession, 81 percent of them say they like or love running their own business, and 75 percent say they would start their business again even if they knew then what they know now about the challenges they would face. And, 59 percent said they would recommend entrepreneurship as a career to their children.

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  • Community building.

    By Emily Millen, VP, Human Resources, North America Consumer Banking September 03, 2010 10:57 AM

    Some of my colleagues and I recently had the chance to participate in a special Habitat for Humanity build in Bedford-Stuyvesant, Brooklyn. As it was part of Citi's ongoing association with the Mets in their "Teammates in the Community" effort, we worked alongside Mets alumni to help low-income families in need of better housing.

    Sue Andros, who is Co-Chair of the Citi Women's Network, 12 other Citi volunteers and I were put to work helping complete the conversion of four row houses into energy-efficient, affordable condominiums for 16 first-time homebuyers. With us were two of the future purchasers, who like all Habitat clients, are putting in some 300 to 600 hours of their own time on the build. When in place in their new homes, they won't be paying more than 33 percent of their household income on housing. They are also expected to realize savings, and even health benefits, from living in a space built with "green" materials, appliances and construction techniques.

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  • Assessing emerging market trends.

    By Citi August 27, 2010 11:43 AM

    In a guest post on the FT's beyondbrics blog, Citi strategist Michael Geraghty discusses emerging market consumerism and the opportunities it creates for both local companies and multinationals.

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