Results tagged as "leadership"

  • Reverse Mentoring: A New Perspective at Citi Latin America

    By Montserrat Garrido, Head of Marketing for Treasury and Trade Solutions, Latin America September 19, 2014 12:58 PM

    Last year, I had the great opportunity to participate with a group of colleagues in the "Reverse Mentoring" pilot program, an initiative launched by Citi Latin America that turns undergraduate and graduate university students into mentors for our senior executives for a few months.

    One might wonder why the mentors in this program are students. Traditionally, mentors have more experience than their mentees. However, in a world where technology is constantly evolving, and the Millennial Generation is at the forefront, the traditional mentor/mentee relationship is shifting. It was through this program that I was assigned as a mentee to Gabriel Perez, a young Colombian - and globetrotter - who is studying for his MBA at the University of Miami.

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  • Summer Jobs: The Path to Economic Self-Sufficiency

    By Daniel Alfonso, City Manager, City of Miami September 10, 2014 05:39 PM

    This post is part of a series inspired by Pathways to Progress, a Citi Foundation initiative that works with community partners, city officials and Citi employee volunteers to help low-income urban youth develop the leadership experience, professional skills and the workplace know-how they will need on their path towards college and careers. Follow the conversation on social media using the hashtag #Pathways2Progress.

    It's no secret: the summer season passes by very quickly for many, especially for high school students. They end their school year with finals, are free to enjoy their summer, a few weeks rush by and then all of a sudden, they are right back at their desks for another academic year.

    The City of Miami recognized that these summer months are incredibly important and are an opportunity for growth, which is why we implemented a program, with support from the Citi Foundation and the Cities for Financial Empowerment (CFE) Fund, to provide both financial education and employment to the City's high-school students. Our goal is to provide an experience that we hope will set them on a path to economic self-sufficiency.

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  • One Step Forward, Miles Ahead: Four Lessons from My Summer Job

    By Artem Matatov, Summer Jobs Connect Participant August 27, 2014 02:10 PM

    This post is part of a series inspired by Pathways to Progress, a Citi Foundation initiative that works with community partners, city officials and Citi employee volunteers to help low-income urban youth develop the leadership experience, professional skills and the workplace know-how they will need on their path towards college and careers. Follow the conversation on social media using the hashtag #Pathways2Progress

    I took one step forward - and then another, and then another - and before I knew it, I was standing in front of the NYC Office of Chief Medical Examiner's building in Manhattan. I spent six weeks of my summer break as an intern at this building, where my experiences would translate into lasting lessons that I took with me back to school and beyond.

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  • The Benefits of Service: Not a One-Way Street

    By Gladys Perez, Citi, Senior Assistant for Citi Community Development August 13, 2014 02:45 PM

    This post is part of a series inspired by Pathways to Progress, a Citi Foundation initiative that works with community partners, city officials and Citi employee volunteers to help low-income urban youth develop the leadership experience, professional skills and the workplace know-how they will need on their path towards college and careers. Follow the conversation in social media using the hashtag #Pathways2Progress

    There is a saying in Spanish, "Hoy por ti, mañana por mi," which translates to, "Today for you, tomorrow for me." The idea behind this statement is that if I help you today, you will return the favor tomorrow. This saying was a guiding principle for me growing up. I would help family members translate official documents or tutor my younger cousins, and in return, they would help me if and when I needed it. However, as I grew older, my understanding of what serving others actually meant evolved.

    My initial motive for volunteering was the idea that I was providing a service to someone in need, and I thought that the action and influence only flowed in one direction. As I became more invested in service, I realized that while lending a hand, I was also personally growing from the experience. I came to understand that providing service allowed me to gain invaluable professional and leadership skills, as well as unique insights that I probably would not have learned elsewhere.

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  • The Citi Choir, a Year On

    By Raf Lopez, Talent Manager, Citi Human Resources EMEA August 12, 2014 11:42 AM

    The Citi Choir was featured as part of a 2013 BBC TV series 'The Choir: Sing While You Work', fronted by well-known choirmaster, Gareth Malone. For this series the concept was to create choirs from scratch in five UK organisations. The program was seen by over 2.9 million viewers toward the end of last year.

    We weren't sure how many people would be brave enough to put themselves out there to participate, but as it turned out, hundreds came to audition. Gareth Malone eventually selected 22 people who he thought would best represent the breadth of what Citi does and the diversity of our people - as well as being great singers of course.

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  • The Four Greatest Life Lessons of Service - Learning to Lead by Helping Others

    By Wendy Spencer, CEO of the Corporation for National and Community Service (CNCS), the federal agency that administers AmeriCorps, Senior Corps, and the Social Innovation Fund July 31, 2014 12:08 PM

    To celebrate the launch of ServiceWorks, a program supported by AmeriCorps, Points of Light and the Citi Foundation, Wendy Spencer, the CEO of the Corporation for National and Community Service shares insights on the impact of service and leadership on her life. ServiceWorks is a key program component of the Citi Foundation's recently launched Pathways to Progress initiative.

    Ask people what they visualize when they hear the word "volunteer," and they might describe scenes filled with smiling faces serving dinner in a soup kitchen, raking mulch at a playground project, or perhaps erecting a wall frame on a Habitat construction site. If you look a little closer, you can see what I see - leaders.

    Now, you would expect the CEO of the federal agency that administers AmeriCorps and Senior Corps to make such a claim - my job comes with a pair of rose-colored glasses - but I'm speaking from personal experience. I arrived at this point after years of volunteering that taught me the value of service. This began with my days as a Brownie Scout in Georgia, which led to becoming a local volunteer manager, which led to service leadership with the United Way, which led to eight years as CEO of the Florida Governor's Commission on Volunteerism.

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  • Insights on Embracing Change to Remain Successful

    By Diana Booker, Service Specialist, Commercial Bank Service Team June 12, 2014 01:36 PM

    To celebrate Citi Foundation's Pathways to Progress, Diana Booker (Service Specialist, Commercial Bank Service Team) shares insights from her first job.

    I began my career at the age of 17 working at a clothing store in Springfield, Virginia. From this job, I learned to think critically and to embrace change - two lessons that have been reinforced through my various positions since.

    As an associate, my responsibilities included working the register, assisting clients in selecting clothing and maintaining the overall cleanliness and organization of the store. Prior to this role, my experience consisted of working at my high school bookstore, so while some of my duties were similar, others were relatively new to me.

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  • Insights on the Importance of Time Management - from Clothing Retail to Retail Banking

    By Nuno Francisco, Vice President, U.S. Retail Banking Business June 05, 2014 03:13 PM

    To celebrate Citi Foundation's Pathways to Progress, Nuno Francisco (Vice President, U.S. Retail Banking Business) shares insights from his first job.

    As a junior in high school, I took a position as a stock room associate and weekend brand ambassador at a local men's clothing retailer in Newark, New Jersey. In addition to allowing me to become an expert t-shirt folder, the job prepared me for future success, teaching me to prioritize and manage my time effectively and about the value of teamwork and a client-centric approach to business.

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  • Insights from the Front Line on Showing Up

    By Robert De La Cruz, Analytics Senior Manager, Retail Services Customer Service May 28, 2014 11:49 AM

    To celebrate the Citi Foundation's Pathways to Progress, Robert De La Cruz (Analytics Senior Manager, Retail Services Customer Service) shares insights from his first job.

    Looking back on my first job, the one piece of advice I wish I had was to show up. This may come as a surprise, but at the time it was a meaningful lesson and today I encourage colleagues to learn from my experiences.

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  • Insights on Building Exceptional Long-Term Client Relationships

    By Christopher J. Carroll, Management Associate, Citibank N.A. Mortgage Banking May 23, 2014 10:03 AM

    To celebrate the Citi Foundation's Pathways to Progress, Christopher Carroll (Management Associate, Citibank N.A. Mortgage Banking) shares insights from his first job.

    At the age of 12, I took my first job as an intern at a small community bank in Phoenix, Arizona that catered to cattle ranchers and miners. The branch manager, Mr. B, and his colleagues volunteered at my middle school as part of the Junior Achievement program, and their passion for financial literacy and self-empowerment inspired me to pursue a career in the financial services industry.

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